Applied Materials is the largest supplier of products and services to the global semiconductor industry.

The Project:

Since 2000, I have consulted Applied Materials on the conversion of off-line procedures to intranet and client facing extranet applications.

The Results:

Portal Demos: Initially I worked closely with key AMAT managers to develop a Customer Portal demonstration site to present to a company wide conference. Going beyond typical PowerPoint presentations, the demo was the talk of the conference and an enormous internal success. This led to the creation of the Employee Portal Demo which has become the roadmap to the development of several online applications.

Extranet Templates: Working with technology partners, I designed custom templates for AMAT extranet sites to enable customers to place equipment orders, track order processing, and create detailed reports. For one application, I converted a 20+ page print form into a fully functional application template ready for back-end integration.

Intranet Development: I consult with key AMAT managers, internal developers, and external back-end contractors to design intranet application templates. Using the Employee Portal Demo as a roadmap, multiple complex workflows have been converted to online applications.

Flash Tutorials: Custom developed Flash tutorials educate AMAT employees and key customers, increasing adoption rates and site usage.